I started playing on Chipstars about 4 months ago and initially had some decent wins, leaving me with an overall profit. However, for the past 2 months, I haven’t won anything substantial. As a VIP player, I received excellent service from my VIP host, with regular bonuses and personalized attention. Unfortunately, this changed once I reduced my weekly deposits. My VIP host stopped responding to my messages, and it’s been two weeks without a reply.
Crypto withdrawals are slow, taking a minimum of 24 hours. I’ve experienced frequent issues with the website and games. Additionally, they used a questionable bank card deposit provider, and I suspect my card details were leaked, as I’ve been receiving calls from scammers who know my name and the last 4 digits of my card. Deposits sometimes fail to arrive, but support compensates with a bonus of the same amount. Bank deposits are no longer available since they discovered the provider was unreliable. Issues are addressed very slowly. They are reluctant to permanently close accounts unless you disclose a gambling problem, as they anticipate you’ll return and continue gambling.
It’s worth noting that they incentivize positive reviews by offering bonuses. Thus, many of the glowing reviews may be influenced by this practice, as I received payment for mine when I became a VIP player.